Most of us have faced a situation when our computer crashes and the blue screen appears. When a blue screen pops up on your PC and your computer restarts spontaneously, this is known as the blue screen of death, or BSoD. BSoD is an error typically caused by your hardware. Before you act to repair your computer, you must do some detective work so you can pinpoint what caused your computer to crash.
Though it may be hard, don’t panic when you get the blue screen. The blue screen is simply an alert to prevent your computer from facing further damage. It will give you an error name to help you troubleshoot.
Fixing your Problem
- Update all drivers: most crashes occur because of hardware problems. If you’re constantly dealing with blue screens, try to remember any changes you have made to your computer. There’s a good chance that a specific driver wasn’t installed properly or is outdated. Look online to determine your computer manufacturer, then which drivers your system uses. If you use Windows 10 operating system, make sure you only download items related to Windows 10 for your specific model.
- Other hardware problems: if you are running intensive programs on your CPU, it is possible that your computer is overheating and may eventually crash. When using a laptop, keep it placed on a flat surface and off anything that restricts the heat vents from cooling the device.
- System restore: performing a system restore is standard practice for undoing software changes that are causing your PC to crash. Before doing a system restore, make sure you have a recent backup. If you are uncomfortable doing this yourself, contact technical support Birmingham AL for assistance.
- Check your computer for viruses: operating system instabilities can be caused by malware that will make your PC crash. If you are certain it’s a virus causing your computer problems, try using antivirus software. However, be certain you are not running to antivirus program simultaneously as this can cause your operating system to run slow, thus causing your system to crash.
- Clean reboot: if no other solution works, a clean reboot is your last resort. It is important to have a recent backup before you reboot, though. If, after doing a clean reboot, you are still getting a blue screen, it is best to contact an IT tech to look over your hardware.
No one enjoys seeing the blue screen of death. When it comes to your company’s hardware, the blue screen is likely the biggest problem you will face. Try the methods above to fix your issues and get your systems running again, or give RedWave Technology Group, LLC at (205) 917-5757.