Voice over Internet Protocol, or VoIP, is a newer form of technology that uses the Internet to communicate calls and videos. More companies have been switching from regular phone lines to VoIP since it was introduced to the market. There are many good reasons any business should consider using VoIP over the older methods of communication. Below are some reasons your business should consider switching to VoIP.
More Cost-Effective Communication
By using VoIP services, businesses can communicate with clients or colleagues at much lower rates than a typical phone provider when they are connected to the Internet. Some of VoIP services allow you to use existing phones that are Internet connected to make calls at a lower price than a typical telephone company charges. There are many packages you can choose from the service providers. You can choose one that suits the needs and budget of your business.
Affordable Software and Hardware
You may be worried about the cost of software and hardware when it comes to setting up your VoIP system. No need to fret, though. Most VoIP systems can use your existing equipment and need a little to no installation. As far as the hardware is concerned, if you run your VoIP through a computer, you will need a soundcard that works. Odds are, your computer has that already. Other than that, you will simply need a microphone and speaker or a headset. Some service providers may require you to use their own brand of VoIP phone. If so, you can typically find these at a reasonable rate for rent them from the provider.
Multiple Calls on VoIP
With a typical phone service, you can only talk with one person at a time. With VoIP, many people can be on the phone at one time, including group and conference calls. This can be a huge advantage to many businesses. This also allows collaboration among staff members as they communicate with clients.
Though multiple calls are a wonderful feature, there are more helpful features your business can enjoy. Features can vary from one VoIP service provider to another, but the most common features are:
- caller ID
- call forwarding
- call waiting
- call blocking
- last number redials
- 411 directories
Your service provider may offer other advanced features including area code selection, SMS, speed dialing, return call, and call transfer. Most companies will include their features in their VoIP subscriptions so they can keep their costs low.
As you can see, there are many reasons why you should consider switching to a VoIP provider for your business. If you have further questions about VoIP, or to obtain a full list of available features, visit our website at RedWaveIT.com.